Hello
My name is Flora Couper and I run training and coaching programmes for individuals and businesses.
I live on the East coast of Scotland, I have 2 beautiful children, a loving family and an abundance of great friends. When I am not working (which is a lot because I love what I do), I love being outdoors, going on city breaks, cold water swimming and socialising with great food and wine.
Career wise, I have a clinical background within dentistry that straddles 30 years, and within that time, 20 years have been focused on delivering training and coaching programmes encompassing communication, team development, customer service and selling.
I am an NLP coach and licensed Insights practitioner which I utilise in most of my training programmes.
I work with business owners and businesses to grow and develop their business through developing their connection to their people, enhancing communication and customer service to their customer.
I'm also a true believer that people should be integrated and harmonised within the business vision to create a better-connected outcome and service to all customers.
If you deliver a service to a patient, I offer more bespoke patient care focused training programmes through “Your Patient Partner”
WORK WITH ME
Design Coaching
This coaching programme supports business owners or senior managers that have become somewhat stuck and are seeking a new direction or have an idea they want to get off the ground.
Insights Discovery
Insights discovery is used in all my team development programmes and is useful to develop self awareness, understanding of others, develop management teams, leadership and selling. It lays the foundations for a cohesive efficient team and productive outcomes.
Speaker
Speaker subjects within people development, customer service and service design within dentistry, aesthetics and healthcare.
Get in touch
Please get in touch today if you want to discuss your developmental needs, find out out more about training programmes or book my speaker services